Changing your number
You can change your mobile phone number if you move, get undesirable calls, or if you'd like a special number similar to your home number.
Contact a Bell store to arrange the number change and re-program your phone.
Unfortunately, we can't provide a recorded greeting notifying callers that the number has changed.
Service charges
There's a one-time charge of $20 when you change your number. For a special number, the one-time charge is $25. This includes the special-number search and the number change. The $20 or $25 fee will appear on your Solo Mobile bill. A $15 programming fee will be charged by the dealer and is payable in-store.
If the wrong mobile phone number was assigned to you during in-store activation, you'll have to go back to the same dealer, who will correct the mistake at no charge. If your mobile phone was activated by phone, you'll have to call the same number to make the correction.
Did you know?
- A number change may be requested only by the owner, contact or user whose name appears on the Solo Mobile account.
- One-time change fees appear on your Solo Mobile bill. Programming fees are charged by the dealer.
- All fees are subject to change.